Faqs
1. Are Fragrance d'Oasis perfumes original?
Yes. Every Fragrance d'Oasis perfume is an authentic product crafted with premium-quality fragrance oils and ingredients. Each bottle is designed to deliver a luxurious fragrance experience inspired by Dubai.
2. Where are Fragrance d'Oasis perfumes made?
Our fragrances are inspired by Dubai's rich perfume culture and are crafted to deliver luxurious, long-lasting scents for everyday wear and special occasions.
3. Are your perfumes long-lasting?
Yes. Our Eau de Parfum collection is formulated with premium ingredients that provide excellent longevity and noticeable projection, allowing the fragrance to stay with you for hours.
4. Are your perfumes suitable for men and women?
We offer fragrances for men, women, and unisex wear. Every product page clearly mentions its fragrance category to help you choose the perfect scent.
5. Which perfume should I choose for daily wear?
For daily use, we recommend fresh, citrus, floral, or woody fragrances depending on your preference. You can also explore our Tester Collection before purchasing a full-size bottle.
6. Do you offer perfume testers?
Yes. We offer affordable perfume testers so you can experience the fragrance before purchasing the full-size bottle.
7. What sizes are available?
Our perfumes are available in multiple sizes, including 30ml, 50ml, 60ml, and 100ml, depending on the fragrance collection.
8. Do you offer gift sets?
Yes. We offer premium perfume gift combos that are ideal for birthdays, anniversaries, weddings, festive gifting, and special occasions.
9. How do I choose the right fragrance?
You can browse perfumes by scent family such as citrus, floral, woody, amber, spicy, fresh, or oriental. We also recommend trying our tester collection if you're exploring a new fragrance profile.
10. How should I apply perfume for the best performance?
Spray perfume directly onto pulse points such as your wrists, neck, and behind your ears. Avoid rubbing the fragrance after application, as this can affect its development.
11. How should I store my perfume?
Store your perfume in a cool, dry place away from direct sunlight and humidity to preserve its fragrance quality and longevity.
12. Do you deliver across India?
Yes. We deliver across India. Shipping timelines may vary depending on your location.
13. Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available on eligible orders across selected locations.
14. How can I track my order?
Once your order is dispatched, you'll receive shipping updates and tracking details via WhatsApp, SMS, or email.
15. What is your return policy?
Due to the nature of fragrance products, returns or exchanges are accepted only if the product arrives damaged or an incorrect item is delivered. Please report any issue within the specified time mentioned in our policy.
16. Are your payments secure?
Yes. All online payments are processed through secure payment gateways with SSL encryption to ensure safe transactions.
17. Can I cancel my order?
Orders can be cancelled only before they are processed for dispatch. Once shipped, cancellation may not be possible.
18. Which fragrance is best for gifting?
Our Signature Series and Gift Combo collections are among the most popular choices for gifting and are suitable for birthdays, weddings, anniversaries, festive celebrations, and corporate gifting.
19. Do your perfumes contain premium fragrance oils?
Yes. Every fragrance is crafted using carefully selected premium fragrance ingredients to create a refined and memorable scent experience.
20. How can I contact Fragrance d'Oasis?
You can reach our customer support through the Contact Us page, email us at support@fodubai.in, or call +91 81282 25991 during business hours.